Terms & Conditions

Last Updated: (04/17/2026)

By booking an appointment, purchasing services, or visiting Elevate Medical Spa’s website, you agree to the following terms, conditions, and office policies.

Terms of Use

This website is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of this website constitutes your agreement to all such terms, conditions, and notices.

Modifications to These Terms

Elevate Medical Spa reserves the right to change the terms, conditions, and notices under which this website is offered, including but not limited to service pricing, policies, and charges, at any time without prior notice.

Links to Third-Party Sites

This website may contain links to other websites. These linked sites are not under the control of Elevate Medical Spa, and we are not responsible for the content, updates, or privacy practices of any linked site. The inclusion of any link does not imply endorsement.

No Unlawful or Prohibited Use

You agree not to use this website for any unlawful or prohibited purpose. You may not use the website in any way that could damage, disable, overburden, or impair the website or interfere with any other party’s use.

Credit Card Policy

A valid credit card must be placed on file. Elevate Medical Spa reserves the right to charge the card for applicable fees if policies are not followed.

Booking Fees & Deposits

Certain appointments may require a non-refundable deposit. Deposits are applied toward the scheduled service.

Credit Card Processing Fee

All credit card transactions incur a 3% processing fee. Alternative payment options with no fee include debit cards, cash, and Cherry payment plans.

Refund Policy — Medical Aesthetic Services

All services, treatments, procedures, and injections are non-refundable. Outcomes vary and results are not guaranteed.

Prepaid Services, Packages & Memberships

All prepaid services, packages, and memberships are non-refundable. Credits may be transferred only if it is medically unsafe to continue treatment. Prepaid services and packages expire 12 months from the date of purchase.

Retail Product Returns & Exchanges

Unopened and unused products may be exchanged within 14 days for store credit. Opened or used products cannot be returned. Exchanges due to allergic reactions may be offered at management discretion.

Gift Cards

Gift cards are non-refundable, hold no cash value, and may not be applied toward gratuity.

Photo Consent

Before-and-after photos are required for medical documentation purposes and will not be used for marketing without signed consent.

Right to Refuse Service

Elevate Medical Spa reserves the right to refuse or discontinue treatment for safety, ethical, or behavioral reasons.

Pricing & Promotions

Pricing may change at any time. Promotions cannot be retroactively applied, combined, or applied to Cherry payment plans unless explicitly stated.

Communication Services

If this website offers communication features such as forms or messaging, you agree to use them only for lawful and appropriate purposes. We reserve the right to remove any content or restrict access at our discretion.

Liability Disclaimer

The information, services, and content provided on this website may include inaccuracies or typographical errors. Elevate Medical Spa may make improvements or changes at any time.

All information and services are provided “as is” without warranty of any kind. To the maximum extent permitted by law, Elevate Medical Spa shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or services.

Information provided on this website should not be relied upon for medical, legal, or financial decisions. Please consult a qualified professional for advice specific to your situation.

Trademarks

All trademarks, service marks, and logos displayed are the property of their respective owners. Any rights not expressly granted herein are reserved.

Contact Information

Elevate Medical Spa
6110 Robertson Ave. Suite 102
Nashville, TN 37209

Phone: (615) 425-6340
Email: info@elevatemedispa.com